Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(26,893 Reviews)
Rating breakdown 26,893 reviews
5 Stars
17,039
4 Stars
4,986
3 Stars
2,081
2 Stars
1,147
1 Star
1,640
81%of customers recommend this product.
(
8,790 out of
10,820)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: How2doit
from Kansas
Verified Purchase:Yes
Easy to download, easy to transfer previous year tax info from another tax program, easy to download tax form information into this program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1
The worst! Now needing to pay for amending returns
on April 15, 2026
Posted by: Really_Upset
from California
Verified Purchase:Yes
Horrible beyond belief. I am now required to pay for accountant to correct HR Block errors and file amended returns for 2025.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 15, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Bob_27
Verified Purchase:Yes
I have been using this program for years and it makes a daunting task much easier
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wizard Jay
Verified Purchase:Yes
Once I found an office with someone that could do 1041s, it was great. Alisa did a great job!
Response from HRBlockBy Lexis, Social Media Team, April 15, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: ItoGiri
from St Augustine Florida
Verified Purchase:Yes
Overall, I’m very pleased with the service that I received!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TBD12
from CA
Verified Purchase:Yes
We have been using H&R Block exclusively for years because it is such an easy to use product. It’s intuitive, informative and impressive. We love it!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
It did the job which is the best thing i can say.
on April 15, 2026
Posted by: Conner56
from st louis mo
Verified Purchase:Yes
neither happy nor unhappy about this program. I did not like the A1 portion.it did the job which i
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wyoming, OH
Verified Purchase:Yes
It works to do taxes. But it cannot make it easy!!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock