Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(26,893 Reviews)
Rating breakdown 26,893 reviews
5 Stars
17,039
4 Stars
4,986
3 Stars
2,081
2 Stars
1,147
1 Star
1,640
81%of customers recommend this product.
(
8,790 out of
10,820)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: JES ACS 47
from Houston, Texas
Verified Purchase:Yes
Your software was very easy to use. I liked the fact that you run checks after the forms are completed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RGD9
from Missouri
Verified Purchase:Yes
I have been using the premium software for years. This year I was a partial resident in two states. I felt like the software made the split between the states confusing. The AI tool helped a little, but still confusing. Missouri did not have a partial year resident form.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Uploading Safe Harbor document a software problem
on April 15, 2026
Posted by: Kym25
from Gainesville Fl
Verified Purchase:Yes
No prompt for uploading Safe Harbor statement to IRS e-filing.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
I use this program every year to do my taxes. I just gather my data, enter it where the program dictates and within an hour or so I have completed both my Federal and state income tax forms for the year. Very easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: older gent
from WI
Verified Purchase:Yes
For my tax situation, retired, living on SS, pension and investments, this software was perfect. Easy to follow format. Progressive prompts take you through pertinent forms and worksheets.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock
Posted by: Chicago619
from Chicago, IL
Verified Purchase:Yes
Overall a great program, but very weak when it comes to supporting complex K-1’s.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MO
Verified Purchase:Yes
Have been using this software for years - always satisfied!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: MissBenji
from Palm Desert CA
Verified Purchase:Yes
I've been using H&R Block's tax software for many years and find it easy to use and easy to understand
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock