Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(26,837 Reviews)
Rating breakdown 26,837 reviews
5 Stars
17,009
4 Stars
4,977
3 Stars
2,074
2 Stars
1,144
1 Star
1,633
81%of customers recommend this product.
(
8,760 out of
10,783)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Customer Rating
2
Unfortunately, you can't use the iterative method?
on April 14, 2026
Posted by: bob27912345
from I live next to bob27
I have been using HRBlock for over 15 years, this year I can't efile because of this message from the software “Unfortunately you won’t be able to efile your return. the calculation for the premium tax credit (form 89962, line 24) and the self employed insurance deduction form (schedule 1, line 17) use the iterative method. This method helps to balance the premium tax credit and the self employed health insurance deduction to ensure both are accurately reflected in the tax return”. My situation hasn't changed, I'm self employed and fill out each year HRBlock's sofware exactly the same. "Unfortunately, I won't be able to use HRBlock Next Year". that's my message to HRBlock.
Cons: Time consuming, Hard to prepare
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bluespringsbob
from Blue Springs, MO
Verified Purchase:Yes
I've been using H&R Block tax software for years. While it's still good I was disappointed this year in that it couldn't figure out how to apply my Self Employed Health Insurance deduction. When I got to the end to eFile it said I had to print it out on paper and mail it in, ugh and yuck
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2
Forms incorrect. Caused Mn State Return reject.
on April 14, 2026
Posted by: Frustrated200
from MN
Verified Purchase:Yes
There is no need to fill out schedules or worksheets if they are totally unrelated to your return, below an income threshold. Just cause it’s total confusion, especially if you try Assigned to correct errors in them when there’s no data to put in them because Recommend they don’t even apply!! Freaking nightmare.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bdancr
from Irmo, SC
Verified Purchase:Yes
I have used this for several years. I have been very happy with it until this year. I had trouble finding items that I have used each year. Final verification requested several corrections that I fought for some time as I tried to make the corrections. The software was not taking the corrections. I finally prevailed!
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seattle, WA
Verified Purchase:Yes
I have been using the H&R tax programs for the past ten years. I find them easy to navigate and I feel confident in their accuracy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,712) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,953 out of
2,174)
Value
4.4