Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(26,589 Reviews)
Rating breakdown 26,589 reviews
5 Stars
16,889
4 Stars
4,926
3 Stars
2,039
2 Stars
1,125
1 Star
1,610
81%of customers recommend this product.
(
8,625 out of
10,604)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: Anonymous
from Reading, PA
Verified Purchase:Yes
I have used H&R Block Premium tax software for the past several years with good results. The guided process through all tax-related data works well. Some of the post-completion review and edit navigations are not as intuitive as I would like, but I have figured it out at this point.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: freddiejoey
from NJ
Verified Purchase:Yes
I do not undetstand why certain numbers ie medical expenses are not transfettdd from Fedrral to New Jersey
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: FranCian
Verified Purchase:Yes
I used HR Block Premium which has Rental Properties. It has some problems but works OK for the most part.. One problem is with depreciation. It does not carry forward the previous years depreciation schedule but instead defaults to 200% Declining Balance. That means that I have to check back on my previous return to make sure the correct schedule is used. I consider this as a Major Flaw.
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
1
Total waste of time.
on April 10, 2026
Posted by: NoWiz
from River Forest, IL
Program was great except I can't add a printer. So there is no way to print return.
Pros: Easy to prepare, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Good product but needs a few improvements
on April 10, 2026
Posted by: VJKOL
from California
Everything is easy to use and instructive; however, there seems to be a bug in Schedule E preparation; the interview asks for monthly rent, but it does not convert into the annual income in Schedule E. It should either ask for the annual rent income or convert into annual income. Also, it is not easy to locate data source just by looking at the form data (e.g., in turbotax, one can use "ctrl D" or some such to locate the source data
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,656) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,920 out of
2,140)
Value
4.4