Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(26,473 Reviews)
Rating breakdown 26,473 reviews
5 Stars
16,837
4 Stars
4,900
3 Stars
2,022
2 Stars
1,116
1 Star
1,598
81%of customers recommend this product.
(
8,569 out of
10,529)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: wec74
from TX
Verified Purchase:Yes
I've been using H&R Block tax software for more than 10 years and am very satisfied with the product.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Magnificent piece
from Boston, Massachusetts
Verified Purchase:Yes
The product is updated with the latest government tax laws
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: The Jam Master LJ
from Texas
Verified Purchase:Yes
It was missing some features that would have been helpful.
A version selection tool would have helped me select the correct level of my purchase. I just had to guess as to which one I needed.
As I was filling in my information it would have been helpful to know which form I was filling in.
A Save and Continue Later Button on Every Screen is a feature I expected that was not there.
I would recommend this to a friend!
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,622) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,904 out of
2,119)
Value
4.4