Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(26,473 Reviews)
Open Ratings Snapshot
Rating breakdown 26,473 reviews
5 Stars
16,837
4 Stars
4,900
3 Stars
2,022
2 Stars
1,116
1 Star
1,598
81%of customers recommend this product. 
(
8,569 out of 10,529
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Customer Rating
1 out of 5
1
NOTHING WORKING
on April 8, 2026
Posted by: PIHLEEP
from CALIFORNIA
i HAE BEEN USING THIS FOFTWARE FOR YEARS AND NEVER HAD ANY PROPLEM. THIS YEAR HAD A MULTIBLE PROPLEMS. CAN'T SAVE, PRINT OR EVEN BRING IT UP ON THE SCREEN. THIS 2025 VERSION SHOULD BE PULLED FROM THE MARKET AND COMPENSATE ALL USERS
Pros: Easy to prepare, Maximizes refund
Response from HRBlockBy LexisSocial Media TeamApril 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
 
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very intuitive, and easy to operate.
on April 8, 2026
Posted by: Bruces 2025 Income Tax
from Leawood, KS
Verified Purchase:Yes
My first time using H&R Block income tax preparation software. It was an easy changeover from Intuit TurboTax, which I have used for 30+ years. To stay with Intuit Turbo Tax 2025 would have required me to make a change to Microsoft 11 operating system to operate their software.
Pros: Easy to prepare, Fast
Cons: Time consuming
Value
5 out of 5
5
Response from HRBlockBy LexisSocial Media TeamApril 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product
on April 8, 2026
Posted by: Richard_O
from Calabash, NC
Verified Purchase:Yes
I've been using for years and it allows me to manage rental house and my income
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy LexisSocial Media TeamApril 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use
on April 8, 2026
Posted by: KDM2026
from Horsham township, PA
Verified Purchase:Yes
Found the software to be straight forward and easy to use. Very pleased with the results.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy LexisSocial Media TeamApril 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Unsubscribe from software renewal
on April 8, 2026
Posted by: Pamsk
Verified Purchase:Yes
How do I turn off automatic renew/payment of your software? I want to unsubscribe from auto renew of software.
Response from HRBlockBy LexisSocial Media TeamApril 8, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block Premium Tax Program
on April 8, 2026
Posted by: Exblk
from Florida
Verified Purchase:Yes
Great program. Being able to import items makes it so much easier.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy LexisSocial Media TeamApril 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Ok but could be better
on April 8, 2026
Posted by: ddhh88
from NH
Verified Purchase:Yes
Worked fine but there were limitations when it comes to RSUs and ESPP shares which can be confusing. The imports from my accounts worked well which is appreciative.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy LexisSocial Media TeamApril 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
the premium edition worked great for me.
on April 8, 2026
Posted by: Dabbs
from Lansdale, PA
Verified Purchase:Yes
Very happy with the way in which went through each page. I didn't experience any problems with downloading the digital software as I had read with some reviews.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy LexisSocial Media TeamApril 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
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