Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Customer Rating
1
NOTHING WORKING
on April 8, 2026
Posted by: PIHLEEP
from CALIFORNIA
i HAE BEEN USING THIS FOFTWARE FOR YEARS AND NEVER HAD ANY PROPLEM. THIS YEAR HAD A MULTIBLE PROPLEMS. CAN'T SAVE, PRINT OR EVEN BRING IT UP ON THE SCREEN. THIS 2025 VERSION SHOULD BE PULLED FROM THE MARKET AND COMPENSATE ALL USERS
Pros: Easy to prepare, Maximizes refund
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
My first time using H&R Block income tax preparation software. It was an easy changeover from Intuit TurboTax, which I have used for 30+ years. To stay with Intuit Turbo Tax 2025 would have required me to make a change to Microsoft 11 operating system to operate their software.
Pros: Easy to prepare, Fast
Cons: Time consuming
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
I've been using for years and it allows me to manage rental house and my income
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Found the software to be straight forward and easy to use. Very pleased with the results.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
How do I turn off automatic renew/payment of your software? I want to unsubscribe from auto renew of software.
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Great program. Being able to import items makes it so much easier.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Worked fine but there were limitations when it comes to RSUs and ESPP shares which can be confusing. The imports from my accounts worked well which is appreciative.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Very happy with the way in which went through each page. I didn't experience any problems with downloading the digital software as I had read with some reviews.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!