Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(26,425 Reviews)
Rating breakdown 26,425 reviews
5 Stars
16,816
4 Stars
4,884
3 Stars
2,017
2 Stars
1,113
1 Star
1,595
81%of customers recommend this product.
(
8,536 out of
10,494)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: Maina
Verified Purchase:Yes
Been using your software for years...couldn't be easier
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: more confused
from Illinois
Verified Purchase:Yes
Have been with H&R for over 6 years and it seems to be more confusing. Might try TurboTax
Cons: Time consuming
Value
3
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: Cuddlydolphin
from CA
Verified Purchase:Yes
I’ve used HR Block for many years. The software is easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bidwell
from Aurora, Colorado
Verified Purchase:Yes
I continue to use HR Block software to prepare my Fed and State tax returns.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Loss Feature
Verified Purchase:Yes
I've been using the software for a number of years and have always been satisfied. But this year, you took out one feature I used always and thats disappointing. I've used the Estimated Tax planning tool to calculate estimated taxes to be filed quarterly but now, instead of automatic calculation from the current year, its a manual input. I would imagine that should have been improved due to proliferation of AI - but no, you have to drop it. Sure wish you bring that functionality back!
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: No electronic filing
from Madison WI
Verified Purchase:Yes
Great until I had difficulty entering data on the 8283 form for stock donations to charity. Program would not let me indicate that it was a stock donation. Could not file electronically.
Pros: Fast
Cons: Hard to prepare
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: ALynn58
from Atlanta GA
Verified Purchase:Yes
I've used this product for many years and very happy that I made the choice to do so
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Chester PA
Verified Purchase:Yes
This product never allows me to e-file the PA return. I don't like that! I don't understand why you can not e-file a private annuity with your PA software. Your company software supports this e-file.
Pros: Easy to import documents
Cons: Time consuming
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock