Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(26,473 Reviews)
Rating breakdown 26,473 reviews
5 Stars
16,837
4 Stars
4,900
3 Stars
2,022
2 Stars
1,116
1 Star
1,598
81%of customers recommend this product.
(
8,569 out of
10,529)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: Anonymous
Verified Purchase:Yes
I have used for over a decade professional and accurate
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Nancy 1030
Verified Purchase:Yes
you need to have import process for wells fargo advisors. I used turbo tax just to import my investment data. It was very efficient and quick. I really like hr block programs but, the import process is really good for turbo tax.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Why do I need thid
Verified Purchase:Yes
Terrible experience compared to previous years of using download SW. Finally deleted SW and downloaded again. Need to finish state return and attempt to e-file (for the 4th time!)
Cons: Time consuming
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JBrong1015
from Cedar Rapids, IA
Verified Purchase:Yes
As has been the case for over 25 years loading, updating and using the software was not unpleasant
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Pika23
from NY
Verified Purchase:Yes
Very good product. Takes the stress out of doing income taxes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: jimny
from NYC
Verified Purchase:Yes
First time using this software; generally very good and clear, with two exceptions: the treatment of copyright royalties was very hard to figure out (true of other software too), and the treatment of estimated taxes was postponed too late and--as far as state est. taxes go--impossible to use accurately. I'm still figuring the estimated taxes by hand.
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Walt3021
from Richland, PA
Verified Purchase:Yes
I am extremely happy with ease of working with program.
My only issue is that it takes so long to upgrade the program.
My only issue is that it takes so long to upgrade the program.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Williamsburg, Virginia
Verified Purchase:Yes
The H&R Block tax preparation software has always been great. This time the Federal software worked great as always, but, the Virginia tax software had a bug that blew out all my entries! After two calls over the problem, they sent a new software package for US and Virginia taxes. That worked like a charm--just had to re-enter all my data again.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock