Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(26,473 Reviews)
Rating breakdown 26,473 reviews
5 Stars
16,837
4 Stars
4,900
3 Stars
2,022
2 Stars
1,116
1 Star
1,598
81%of customers recommend this product.
(
8,569 out of
10,529)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: Pered
Verified Purchase:Yes
This is the second year that I have used this software. It is great that all my administrative information is retained from last year. I don’t need the state tax included but I needed the premium version for the itemized deduction features.
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Big Bobbie
from Texas
Verified Purchase:Yes
I already got my refund so, you guys did very well, thanks.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Sadtaxpayer12
Verified Purchase:Yes
I still like the program, but this year's version has several annoying quirks. Most annoying is the accuracy review, which repeatedly tells me to review imported data with red ❗ next to them EVEN THOUGH THERE AREN'T ANY!! And repeatedly reminds me to check the figure in box 1 of my 1099, EVEN THOUGH I HAVE ALREADY CHECKED IT THREE TIMES. In addition, my return was rejected because the program included my address where the IRS didn't want it. Finally, it tried to get me to file on paper because of something to do with PTP. I realize this is all very complex, but I expect more from Block.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Philadelphia
Verified Purchase:Yes
I have used H&R for severa; years and never disappointed
Pros: Easy to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Easy Peazy Taxes
from Dothan, AL
Verified Purchase:Yes
My spouse and I have been using H&R Block's software for more than 25 years to make our tax preparations easier and more accurate. Life forces us to itemize. We find the system easy and reliable.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PA
Verified Purchase:Yes
Have used H&R block software for over 15 years. Great product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: rcusa
from Tinley Park, IL
Verified Purchase:Yes
I have used H&R Block Software for about 20 years, and it has never failed me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Willie2955
from GA
Verified Purchase:Yes
Easy to use. Works with Windows 10. Switched from TirboTax for that reason.
Pros: Easy to prepare, Easy to import documents
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock