Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(26,527 Reviews)
Rating breakdown 26,527 reviews
5 Stars
16,862
4 Stars
4,914
3 Stars
2,029
2 Stars
1,118
1 Star
1,604
81%of customers recommend this product.
(
8,594 out of
10,560)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: Jackbnimbl
Verified Purchase:Yes
The north carolina use tax issue was problematic in that i did not fully understand what records were necessary to certify that i owed no use tax, hence i was left with the only choice of paying the amount shown in the software.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Satisfacción garantizada y un buen servicio al cli
on March 21, 2026
Posted by: BOMBEAR
Verified Purchase:Yes
Tengo varios años con H&R Block y hasta ahora no se me ha presentado ningún problema con la preparación de mis impuestos
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York
Verified Purchase:Yes
I have been using H&R for several years. Always easy and reliable.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Momofsix
from Loomis, CA
Verified Purchase:Yes
I wish they had a better system for the state of California tax form. I had to Amend my return due to the complication of understanding the insurance portion of the return
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maine
Verified Purchase:Yes
We have used H&R for years when filing our taxes. It’s fairly easy and it takes you through one step at a time.
Help is always available if needed.
Help is always available if needed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Grand Rapids MI
Verified Purchase:Yes
Dropped from 5 to 4 Rating due to confusing messages this year and a double charge for state tax return.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cape may Nj
Verified Purchase:Yes
I’ve used this software for 10+ years and still find it to be without compare.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chris3925
Verified Purchase:Yes
I have used this product for many years. I like it. This year I am still waiting on updates so I can finish my K1. Loss carryforward did not come through on the last update on March 20th.
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock