Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(26,589 Reviews)
Rating breakdown 26,589 reviews
5 Stars
16,889
4 Stars
4,926
3 Stars
2,039
2 Stars
1,125
1 Star
1,610
81%of customers recommend this product.
(
8,625 out of
10,604)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: Anonymous
from Hill Country of Texas
Verified Purchase:Yes
A seamless experience in tax return preparation start to finish, once again.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Ithomas
from Conyers, GA
Verified Purchase:Yes
There were a couple of problems. 1. I used this program last year but it put in the incorrect 2014 AGI which caused my return to be rejected.
2. I was charged twice for the State return.
2. I was charged twice for the State return.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Temecula, CA
Verified Purchase:Yes
I have bought this software for the last 15 years and counting. Happy with the product. Very easy to navigate. The new AI feature is a big plus!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your great experiences! We appreciate your time, loyalty, & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Ferret2
Verified Purchase:Yes
Product still does not work for non-resident HI state taxes
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: BAL808
from Hawaii
Verified Purchase:Yes
I have used the H&R Block software for at least 10 years running. It is fairly straight-forward in its application and saves time by carrying forward necessary information from year to year.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kingsport, TN
Verified Purchase:Yes
I’ve used HR Block software to do my taxes for the past 30 years. It has always worked well. It makes tax preparation easy and accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Madison, WI
Verified Purchase:Yes
This is definitely one of my favorite software programs. Unlike so many others, especially those coming out of the Microsoft shop, the HR Block tax software doesn't change much year after year. I've been using it for more years than I can count, and every time I open it up and proceed along I'm on familiar territory. That consistency and familiarity make tax accounting so much more tolerable. I actually look forward to getting the new one each year to get that annual task done, because this software has made that distasteful job as good as it can possibly be. The only bad part is the outcome, but that's not HR Block's fault.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
2
Needs additional work on Roth Backdoor IRA contrib
on March 12, 2026
Posted by: BE1111
from Kentucky
Verified Purchase:Yes
I was satisfied with the majority of the premium online software except trying to enter a backdoor Roth Ira contribution where I have money in a regular IRA and the Prorata rule applies. The software question make it very confusing on how to enter this. The software needs to only ask 4 questions to achieve this.
1. Did you make a Roth IRA Backdoor contribution
2. How much did you contribute
3. On December 31st did you have a balance in any other IRA other than your Roth IRA
4. How much was you cost basis in other IRA
From these questions Form 8606 can be easily developed.
1. Did you make a Roth IRA Backdoor contribution
2. How much did you contribute
3. On December 31st did you have a balance in any other IRA other than your Roth IRA
4. How much was you cost basis in other IRA
From these questions Form 8606 can be easily developed.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock