Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(25,060 Reviews)
Rating breakdown 25,060 reviews
5 Stars
16,138
4 Stars
4,570
3 Stars
1,857
2 Stars
1,015
1 Star
1,480
82%of customers recommend this product.
(
7,821 out of
9,581)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: June201
Verified Purchase:Yes
Overall good product. Very annoying not able to read PDF W2 and other tax forms from financial institutions.
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: NotHappy5567
Verified Purchase:Yes
I have been using your software for years but am disillusioned with this years version. I went thru the interview process and found that answering all your questions correctly led to 'issues' later on, even though I followed your advice exactly.
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: StephenA87
from North Carolina
Verified Purchase:Yes
I'm a long term, many years user of the Premium Software version. It's amazing and keeps me doing my taxes myself, when it gets more complicated each year! Block comes to my rescue each year!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lore27
from El Paso, TX
Verified Purchase:Yes
I have been using H&R Block software for a number of years and have had no problems.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Father Knows Best When It Comes to Tax Software
on March 6, 2026
Posted by: Anonymous
from Amherst, New York
Verified Purchase:Yes
My father who is a CPA used your product to prepare my return. I got my refunds in record time.
I heard my father singing the praises of your product to
My older brother, who needs to file a Federal return and 4 state returns. My father is retired CPA.
My older brother, who needs to file a Federal return and 4 state returns. My father is retired CPA.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Judy81
from PA
Verified Purchase:Yes
this isn't the easiest program I'VE USED however it had everything I needed.
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arkansas
Verified Purchase:Yes
The program is easy to use and has all I need to do my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cjf49
from Wisconsin
Verified Purchase:Yes
Have used this software for years and makes filing your taxes simple
Back round information to specific items is helpful if concerns or questions arise
You don’t need to be an expert to file your own taxes with this software
Back round information to specific items is helpful if concerns or questions arise
You don’t need to be an expert to file your own taxes with this software
Pros: Easy to prepare, Maximizes refund, Fast
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock