Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(25,021 Reviews)
Rating breakdown 25,021 reviews
5 Stars
16,113
4 Stars
4,562
3 Stars
1,854
2 Stars
1,013
1 Star
1,479
82%of customers recommend this product.
(
7,798 out of
9,556)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: Anonymous
from Champaign Il
Verified Purchase:Yes
Was very easy to do. I have a small business that was covered also.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: joe MAC 25
from NY
Verified Purchase:Yes
Your software doesn't work efficiently on a MAC. The customer has to figure out too many work arounds. I called 3X and every person was very nice but they could not help until I spoke to a supervisor who gave me some hints but that should not be necessary. You are making it too difficult for an MAC user, not the way customers should be treated.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 6, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Jack409
from Yorktown Heights NY
Verified Purchase:Yes
Much better than turbo tax. Will no longer buy turbo anymore as then try to have pay more for add-ones at outrageous prices
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CT
Verified Purchase:Yes
I have used this software program for 20 years. It is consistent and very easy to use. It has helped me understand taxes in ways I would have never if I had just hired someone. The only complaint I have is that in the software there is a bug that has existed for the last several years. I have mentioned it but nothing ever got fixed. If you pay self employment tax installments you may run into it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I’ve been utilizing H&R Block software for many years and have wonderful results in filing my taxes. Easy to use and understandable instruction.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Optodude
from Springfield, VA
Verified Purchase:Yes
Been using this software for years. Always works great.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2
Improvemnents needed on 1099-R and 1099-B inputs
on March 6, 2026
Posted by: GZ48
from Indianapolis IN
Problems with program correctly processing download info from Ameriprise Financial for 1099-B. Problems with inputs for RMD data, instructions poorly written and confusing and led to input errors. Lack of clear guidance on IRS pin numbers led to IRS rejecting return submission forcing a paper submission
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Craig 49
Verified Purchase:Yes
Shipped to me on auto in December. Easy to use, have a number of rental and farm and things can get complicated the program made everything easier. Have used since 2011 every year it gets the job done easily.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock