Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(24,911 Reviews)
Rating breakdown 24,911 reviews
5 Stars
16,060
4 Stars
4,538
3 Stars
1,837
2 Stars
1,002
1 Star
1,474
82%of customers recommend this product.
(
7,740 out of
9,482)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: FGil
from Farmington, UT
Verified Purchase:Yes
Works fine. Like that it downloads investment and intrerest 1099s from my brokerage
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MN
Verified Purchase:Yes
I am disappointed that the Minnesota Social Security subtraction worksheet still does not work. I have overridden the worksheet to file my MN return.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ray02
from Tennessee
Verified Purchase:Yes
Most things were good, bur there were a few issues.
1) Adding a 1099-S was not clear and did not work as expected, I had to change numbers in various places until the checker accepted it, I'm still not sure if it is correct.
2) The medical form 1095-A had some zeros in the last two months in column B. The checker would not let me file with zeros there, so I had to add numbers to make it accept, this is probably wrong.
1) Adding a 1099-S was not clear and did not work as expected, I had to change numbers in various places until the checker accepted it, I'm still not sure if it is correct.
2) The medical form 1095-A had some zeros in the last two months in column B. The checker would not let me file with zeros there, so I had to add numbers to make it accept, this is probably wrong.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Texas
Verified Purchase:Yes
The H&R Block income tax preparation software did the job very well again this year. It just took a few minutes to input my information and e-file got it submitted right away after I checked the details for accuracy. Very satisfied.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: R2251
Verified Purchase:Yes
I have used H&R Block tax software for the last 7 years and never had an issue. the program makes DIY tax prep easy. The software includes all the forms for my different income streams and deductions. The cost is less than half of what I was paying to have my taxes done by a CPA. Great product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MacIssues
Verified Purchase:Yes
The product demands updates before I file extending into March. Reason given is bogus and allows me to file anyway. The updates on a MAC rarely work within the program. I have to download them seperately and then tun the installation. In some cases it is not clear where to write off farm expenses. Example a land renter sends me a 1099 but if I use it I can't write off farmland insurance, taxes, utilities, etc.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Independent Contractor
from Tucson, Arizona
Verified Purchase:Yes
The program is easy to use, but as an independent contractor, I find it unhelpful that you can only purchase 3 state programs. I have to do all my other state taxes by hand!
Pros: Fast
Cons: Hard to prepare
Value
4
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MikeM64
from Maryland
Verified Purchase:Yes
Been using this for the past 15 years and have absolutely no complaints...
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock