Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(24,911 Reviews)
Rating breakdown 24,911 reviews
5 Stars
16,060
4 Stars
4,538
3 Stars
1,837
2 Stars
1,002
1 Star
1,474
82%of customers recommend this product.
(
7,740 out of
9,482)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: Anonymous
Verified Purchase:Yes
Very good, much cheaper than turbo tax!! Should be made easier for UBER and delivery drivers! Put Uber in your sentences for income and schedule C losses! Should be made extremely easy! Then run a 10 percent discount at the begining of tax year for Rideshare and delivery drivers!! GREAT for me because I've been doing taxes for 50 years! Thanks for putting out great product!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JCH73
from Austin Texas
Verified Purchase:Yes
I use H&R Block Premium to do my income tax every year.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Phil27
from Asheville NC
Verified Purchase:Yes
I bought this a month ago and I prepared my tax return but had to wait for forms to be finalized. the date for finalization shifter several times and my refund was 'held hostage' while i waited for the forms to finalize. Software shouldn't be sold and then once you've used it you're told that you have to wait to claim your refund.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wyoming
Verified Purchase:Yes
I love H&R Block's tax software. I have been using it for several years. It is easy to understand, and the system guides me through everything I need, and it catches if something was forgotten.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Eddie B930
from Port Neches, TX
Verified Purchase:Yes
I have been using this product for probably 20 years or so. Great tool. No complaints.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: dh33
from NJ
Verified Purchase:Yes
Got the job done was waiting a bit for some final updates
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: gmiller
from New York ,NY
Verified Purchase:Yes
Used the desktop Premium application for over 13 year. That says it all.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Esk47
Verified Purchase:Yes
Horrible AI help and final filing could not be done because of update issues that took a week on 27 Feb.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock