Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(24,775 Reviews)
Rating breakdown 24,775 reviews
5 Stars
15,982
4 Stars
4,508
3 Stars
1,824
2 Stars
995
1 Star
1,466
82%of customers recommend this product.
(
7,659 out of
9,384)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: Notafan2347
from Alaska
Verified Purchase:Yes
I have been using HR Block Premium software for over a decade with satisfaction. This year the program indicated that I needed to enter the "1st yr Roth distr" in Box 11 of an IRA Distributions worksheet during the Home Review process even though I have never had Roth accounts. The program provided no help in resolving this issue. This was very frustrating and time consuming. I was very disappointed that there was not alert for this "bug".
Pros: Maximizes refund, Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: msgt0066
from Donna Texas
Verified Purchase:Yes
The program goes step by step and covers everything that you need to fill out and prepare your taxes. I'm sure that next year will be easier to use since this was my 1st year.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Use it every year for many years now best tax soft
on March 1, 2026
Posted by: edwillis777
Verified Purchase:Yes
Use it every year for many years now best tax software
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Canada
Verified Purchase:Yes
purchased this software last year and met my needs. This year however, needed to include additional forms that I could not receive on-line assistance for. Disappointed in the lack of assistance.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: CommonMan
from Great Lakes Region
Verified Purchase:Yes
I have used this product each tax year for several years. It functions as expected and generates output which the IRS and State Of Illinois accept.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from East Haddam, CT
Verified Purchase:Yes
I've been using this for years. The federal portion worked well. I had a difficult time on the state portion where it was hard to figure out where one of the calculated numbers came from (I double all of it). I'd recommend it and will use it again next year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
I have used H & R Block for over 10 years and I would not use any other. It is quick, up-to-date and quite a great value!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wrborom
from Columbia, SC
Verified Purchase:Yes
Easy to use. Instructions are clear. Additional help is offered .
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,223) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,674 out of
1,863)
Value
4.4