Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(24,775 Reviews)
Rating breakdown 24,775 reviews
5 Stars
15,982
4 Stars
4,508
3 Stars
1,824
2 Stars
995
1 Star
1,466
82%of customers recommend this product.
(
7,659 out of
9,384)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: FrequentUser2
from Downingtown, PA
Verified Purchase:Yes
FUSTRATING...
Could not open last years tax return to start new return for many weeks. I would receive error message about bad file. I tried option of opening prior years PDF and software did not convert basic information. Software was finally able to open last years file after first software update in January.
I still cannot finalize the planning section with message...
"Completed Planning Topics
This interview isn't final. Visit the Update Center for release dates."
Otherwise software is only average.
Ohhh... Try selecting a nickname for review
complete
Could not open last years tax return to start new return for many weeks. I would receive error message about bad file. I tried option of opening prior years PDF and software did not convert basic information. Software was finally able to open last years file after first software update in January.
I still cannot finalize the planning section with message...
"Completed Planning Topics
This interview isn't final. Visit the Update Center for release dates."
Otherwise software is only average.
Ohhh... Try selecting a nickname for review
complete
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Always easy to get my taxes completed; importing previous year data is time saver.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
I have been using H&R Block tax software for many years, going back to the days of Kiplinger Tax Cut. No issues with this software. Trusted name. Ease of use. Confidence in accuracy. Recommend.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Denver
Verified Purchase:Yes
Have used this program for years. Fairly easy to use. Consistent results, and appears to be well regarded by the IRS>
Pros: Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Midland,TX
Verified Purchase:Yes
Really like 2024 so tried 2025. I will say I manually inputted W-2 and 1099 in 2024. What a pain but that was in 2024 it exported them for 2025 SWEET!
Note we sent off on 3 February our refund was in the account on the 19th. Recommend Highly recommended Will be getting 2026 when available next year!!
Note we sent off on 3 February our refund was in the account on the 19th. Recommend Highly recommended Will be getting 2026 when available next year!!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
I bought this for my state taxes and it won't let me select my state. Ill have to mail it in....
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
The program has a flaw when calculating EIC for single person. Rejects filing saying not live in USA at least 6 months but there is no place to enter that you did live in USA. Had to go into form to find where to enter
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: b4pilot
Verified Purchase:Yes
I've used H & R Block software since 2010 or earlier. It has always been easy to use and given me a maximum refund or minimum amount due, depending on the year and my income.
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock