Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(24,775 Reviews)
Rating breakdown 24,775 reviews
5 Stars
15,982
4 Stars
4,508
3 Stars
1,824
2 Stars
995
1 Star
1,466
82%of customers recommend this product.
(
7,659 out of
9,384)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: REGGIE99
from Florida
Verified Purchase:Yes
Overall comparable with Turbo Tax although I find navigation of certain items challenging. I had to override 2026 estimates since I can’t figure out how to make adjustments to 2025 amounts. Interestingly had the same issues with Turbo Tax.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BC1918
from South Carolina
Verified Purchase:Yes
Been using this software for over 30 years. Always works great
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Win11Poo
from Nonya beezwax
Verified Purchase:Yes
I have used TurboTax for decades but switched to H&R Block this year because TurboTax requires Widows11. H&R's software still allowed use of Windows10. Windows11 is a smelly poo that I refuse to use. I have been a dedicated Linux user since the early 1990's. Please develop your tax software for Linux.
I would recommend this to a friend!
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Brewcrew
from Illinois
Verified Purchase:Yes
Replaced my turbo tax with H&R Block premium tax software. No disappointed at all with the switch.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Jesup Ga
Verified Purchase:Yes
I downloaded this 2 weeks ago, entered my info and filed my taxes. Maximum return.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
Good value, was able to prepare returns for the 4 of us in the family. Only had two issues, one is that the program is not easy to back up a step or two to review something, makes you go thru all the questions again. Maybe I just don't know the shortcuts yet. Also, on the Illinois state program, if would not accept my granddaughter's State ID number, it runs out of spaces, not allowing the G on the end to be added, caused a rejection. Had to use the last year AGI instead, that worked ok
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dissedx2
Verified Purchase:Yes
Everything went well as it has for years. I e-filed my taxes and printed off my return. The next time I logged in, my return was no longer able to be retrieved. I called support with the error and really got no help, just a ‘it says here to Uninstall/Reinstall. I asked for help with this so as not to lose my return file. I was placed on hold for so long I hung up. I still can’t access my return
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Steve453
from Long Islnd, NY
Verified Purchase:Yes
Converted to H&R Block from Turbotax this year and am very happy. After some familiarization period, I found the software much easier to use and will continue to use it going forward if possible.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock