Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(24,570 Reviews)
Rating breakdown 24,570 reviews
5 Stars
15,852
4 Stars
4,473
3 Stars
1,807
2 Stars
986
1 Star
1,452
82%of customers recommend this product.
(
7,532 out of
9,238)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: Anonymous
from Round Rock TX
Verified Purchase:Yes
I've been using your software for many years and have not had any problems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: me_26
from MO
Verified Purchase:Yes
wish there were more questions and explanations on K!s
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, February 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seville, Ohio
Verified Purchase:Yes
It seems to work well for me so I keep using it year after year
Pros: Easy to prepare
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
Maybe the best around for me.
on February 24, 2026
Posted by: pb44
I use this yearly. I am sort of stuck with it because some less common issues like charity carryovers wouldn't transfer to another software. Overall works well but it took forever this year to figure out how to enter my state 2025 payments made in 2025 as I missed them when doing the federal (that's the only place you can enter them). I would make that easier to find.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Plymouth, MA
Verified Purchase:Yes
Turbo Tax let me down by not supporting my Mac OS. This is the second year using your software and I find it easier to use than my old software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PAT 2025
from CA
Verified Purchase:Yes
I have been using the Block premium software for many years.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,172) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,647 out of
1,835)
Value
4.4