Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(24,507 Reviews)
Rating breakdown 24,507 reviews
5 Stars
15,821
4 Stars
4,460
3 Stars
1,799
2 Stars
983
1 Star
1,444
82%of customers recommend this product.
(
7,495 out of
9,191)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Customer Rating
4
Mostly Okay
on February 15, 2026
Posted by: elroar
from Mankato, Mn
The H and R Block forms were fairly easy to complete. The one major thing I didn't like about using the program is that when it came time to report my QCD (RMD) the form would not take the amounts and the QCD box would not hold a mark. So, when e-filing the form went to the IRS without the information on the QCD.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, February 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Confident in the results
on February 17, 2026
Posted by: PandP
from FORT WASHINGTON
I'm happy with the results. I've used H&R Block software and TaxCut for much of this century. I've always got good value.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 17, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Too Many Errors!!
on February 17, 2026
Posted by: DW29
from Arkansas
I had so much trouble with the software this years. When I tried to put in my 1099-R's. and 1099-INT the program kept putting in the wrong amounts. I called support and they reloaded the program and it still happened. I will not be using this software again. Too Many Errors!!
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, February 18, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4
Great Features
on February 18, 2026
Posted by: RJj60
from Colorado
Happy I was able to upload document automatically.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, February 18, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
1
Something's not right...
on February 18, 2026
Posted by: Its Only me
from Colorado
Program is indicating HIGH AUDIT REVIEW for three areas which I am not using or are applicable to me. This is a first after many years of use. I tried to delete the schedules and or zero out (the zeros) in the area that providing this error. No luck. Be careful., maybe its time for a change. This only happened after the last update - FYI
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, February 19, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,150) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,630 out of
1,818)
Value
4.4