Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(24,507 Reviews)
Open Ratings Snapshot
Rating breakdown 24,507 reviews
5 Stars
15,821
4 Stars
4,460
3 Stars
1,799
2 Stars
983
1 Star
1,444
82%of customers recommend this product. 
(
7,495 out of 9,191
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Customer Rating
4 out of 5
4
Mostly Okay
on February 15, 2026
Posted by: elroar
from Mankato, Mn
The H and R Block forms were fairly easy to complete. The one major thing I didn't like about using the program is that when it came time to report my QCD (RMD) the form would not take the amounts and the QCD box would not hold a mark. So, when e-filing the form went to the IRS without the information on the QCD.
Pros: Easy to prepare
Value
4 out of 5
4
Response from HRBlockBy MaxSocial Media TeamFebruary 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Confident in the results
on February 17, 2026
Posted by: PandP
from FORT WASHINGTON
I'm happy with the results. I've used H&R Block software and TaxCut for much of this century. I've always got good value.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SydneySocial Media DepartmentFebruary 17, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Too Many Errors!!
on February 17, 2026
Posted by: DW29
from Arkansas
I had so much trouble with the software this years. When I tried to put in my 1099-R's. and 1099-INT the program kept putting in the wrong amounts. I called support and they reloaded the program and it still happened. I will not be using this software again. Too Many Errors!!
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy LexisSocial Media TeamFebruary 18, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great Features
on February 18, 2026
Posted by: RJj60
from Colorado
Happy I was able to upload document automatically.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy MariaSocial Media TeamFebruary 18, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Something's not right...
on February 18, 2026
Posted by: Its Only me
from Colorado
Program is indicating HIGH AUDIT REVIEW for three areas which I am not using or are applicable to me. This is a first after many years of use. I tried to delete the schedules and or zero out (the zeros) in the area that providing this error. No luck. Be careful., maybe its time for a change. This only happened after the last update - FYI
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy SydneySocial Media DepartmentFebruary 19, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,150) ratings-only reviews
Overall Customer Rating
4.5 out of 5
4.5
Would recommend? Yes
(
1,630  out of  1,818
)
Value
4.4 out of 5
4.4
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