Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(24,467 Reviews)
Rating breakdown 24,467 reviews
5 Stars
15,809
4 Stars
4,449
3 Stars
1,794
2 Stars
978
1 Star
1,437
82%of customers recommend this product.
(
7,477 out of
9,163)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Customer Rating
5
Best tax software in the world!
on October 16, 2025
Posted by: Ram777
from Silicon Valley, CA
Used Turbo Tax for 20 years. But I started using H&R Block last year, and now I will never go back or use anything else. The program is well written and will always save you money. Prompts you for all important info, informs you with great recommendations, and simplifies tax filing. I use the tax software for filing my business taxes also. I think H&R Block tax software is "bar none" the best software out there. They are in a class all by themselves (: And the price is unbelievably reasonable for what it does for you.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, October 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Thumbs up - 2024 version happy
on October 16, 2025
Posted by: ZippyVanilla
from SFO
Would have done taxes earlier if I'd know the simplistic elegance of use - I. was 1st time user; hoping that the 2025 version does a good job of copying previous year.
Improvements:
1. I am of age but not yet claiming Social Security - I got suck in a loop seeking input on - fix this - add to list with int1099, div, social security? IF the answer is NO or not clicked move on; at review another reminder is OK but skip the loop.
2. I love the ability to use phone camera to load w2 - a bit more review because some of the section 12 area letters were not recognized; still beats the heck out of me having to enter data.
3. More than 1 w2 per person caused issue; my 2nd one was for an assignment, amount so low that no state taxes taken out; H&R assumed earned income credit... perhaps I could have avoided by entering my biggest w2 first? I loaded the lower one 1st because it used ADP to transfer; while the larger amount w2 mentioned above does not use ADP.
4. Conditions - if this is used; comp me the H&R Block Premium 2025 Software
Improvements:
1. I am of age but not yet claiming Social Security - I got suck in a loop seeking input on - fix this - add to list with int1099, div, social security? IF the answer is NO or not clicked move on; at review another reminder is OK but skip the loop.
2. I love the ability to use phone camera to load w2 - a bit more review because some of the section 12 area letters were not recognized; still beats the heck out of me having to enter data.
3. More than 1 w2 per person caused issue; my 2nd one was for an assignment, amount so low that no state taxes taken out; H&R assumed earned income credit... perhaps I could have avoided by entering my biggest w2 first? I loaded the lower one 1st because it used ADP to transfer; while the larger amount w2 mentioned above does not use ADP.
4. Conditions - if this is used; comp me the H&R Block Premium 2025 Software
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, October 16, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Li 928
from CA
Verified Purchase:Yes
I used this program for more 5 years. It is easy to use and very proficient.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, October 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
5
Every Once in a While Look around
on October 16, 2025
Posted by: Bob McF
from Pittsburgh, PA
I like H & R Block over Turbo Tax, have used both for 3(H&R) and 10 plus Turbo Tax. H & R, to me, seems simpler to use, navigate, print.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, October 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Potsdam, NY
Verified Purchase:Yes
This is my second year using H&R Block. Fantastic!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, October 20, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Jim042653
from Richmond, VA
Verified Purchase:Yes
It's a very good product. Much more user friendly than TurboTax.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, October 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Omaha, NE
Verified Purchase:Yes
Program wouldn't file the state return and the rejection kept taking me to the Federal return. Wasn't clear on the issue. You have to do lots of jumping around to find things. Carries over too much information from last year on one time events.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, October 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: NannyNannygirl
Verified Purchase:Yes
The price is too high. There should be some type of discount for valuable customers.
Response from HRBlockBy Eva, Social Media Team, October 20, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock