Customer reviews from HRBlock
H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Average customer rating
4.3
(24,467 Reviews)
Rating breakdown 24,467 reviews
5 Stars
15,809
4 Stars
4,449
3 Stars
1,794
2 Stars
978
1 Star
1,437
82%of customers recommend this product.
(
7,477 out of
9,163)
Customer Reviews for H&R Block - Tax Software Premium 2025 - Windows, Mac OS
Posted by: Anonymous
from Poway, Ca
Verified Purchase:Yes
Very easy to use. Step by step procedures. Can't make a mistake.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, October 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CINCINNATI, OHIO
Verified Purchase:Yes
worked for me very well; definitely will use again
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, October 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Works, but has serious usability issues
on October 12, 2025
Posted by: Cadillac Mike
from West Coast, FL
The personal product works, but it STILL has stupid errors such as your medicare withholding is "higher than x% of gross wages" - DUH!, that's because of IRA contributions!!!!! And, your over 62 but you do not have any social security earnings, DUH!, because we have NOT YET started social sec. The business product is FAR WORSE, it has even more stupid errors / warnings and puts you in an endless loop trying to remove them. and THEN, you cannot e-file!!!!! Not good. It takes a computer rocket scientist (like me) to work around these product shortcomings.
Cons: Hard to prepare
Value
3
Response from HRBlockBy Tra, Social Media Department, October 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
Have never had to do an extension before but things worked out well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, October 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Good and reliable software that I depend upon.
on October 13, 2025
Posted by: Waltbx
from Gig Harbor Washington
Verified Purchase:Yes
I've used h&r block software for years. It's been consistently good and I trust and rely upon it. It downloads the information from my previous filings and guides me satisfactory through the complex, unnecessarily complex, filing process.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, October 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: tax lady 17
from South Carolina
Verified Purchase:Yes
Hard to move around screens. Must go through each screen to find what I'm looking for and if I need to get back to it, must do it again.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abigail, Social Media, October 14, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
on October 14, 2025
Posted by: Anonymous
GOT IT DONE-----------------------------------------
Response from HRBlockBy Eva, Social Media Team, October 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
2
GREEDY H&R BLOCK
on October 16, 2025
Posted by: FGGM
This day and age, there should NOT be an extra charge to e-file the State if you have purchased it along with the federal. If other software companies can perform the e-file for you at no extra charge, then WHY is H&R BLOCK so greedy?
ALSO, why are you charging extra to e-file an extension, when other companies perform if at no charge....greedy!
ALSO, why are you charging extra to e-file an extension, when other companies perform if at no charge....greedy!
Response from HRBlockBy Tra, Social Media Department, October 16, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock