Product is user friendly. Everything you need to know about your taxes is readily available at your fingertips. When you file, whether electronically or not, you have complete confidence that your filing is thorough and accurate. I couldn’t be more satisfied with H&R Block’s tax preparation software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I'm a longtime repeat customer. The ability to look up last year's return and auto fill in lots of nonchanging personal data is a big plus. Down to 4 star as occasionally I have to hunt for where an entry figure came from within the program. The program's "take me to where this entry came from" says it's an original entry but it's not.
Been using for 10 years has been complete ,quick and accurate
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
program not as good as before
on March 3, 2020
Posted by: big dave7
from washington dc
I am blind and use a screen reader. Program use to be very easy to use. Program was changed to make it more graphic and less text based. It's much more difficult to use. The go to feature use to allow user to type in a topic, and program would find it. That feature is gone making program more difficult. All and all a real step down this year, and customer service to try to get help was time consuming and not helpful. People seemed more interested in pushing me to someone else than they were in helping.