Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(130,509 Reviews)
Open Ratings Snapshot
Rating breakdown 130,509 reviews
5 Stars
86,971
4 Stars
24,054
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product. 
(
41,729 out of 48,979
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
5 out of 5
5
Very well satisfied with the program.
on February 27, 2020
Posted by: SC Browns
from Murfreesboro, TN
Verified Purchase:Yes
I have used this program for years and I like the easiness and how it guides you thoughout the whole process. The cost for the program is very minimal, well worth the price.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Not so great software (tax side seems OK).
on February 27, 2020
Posted by: DkentL
Verified Purchase:Yes
H&R Block's software solution's (and online solution) software quality seems to be slipping over the years. Specifically, I experienced a "go to" link that wasn't connected to a target page, the final review surfaced "missing information" that wasn't requested during the initial inputting, navigation logic flaws, and areas where navigation was "circular" (that is, I would click on a link on a page to find more information or check previous input) and I would go to an earlier, irrelevant page, from which I had to renavigate to where I started. Sometimes I could get where I wanted to go, but not always. Having been in software for the majority of my work career, I believe that Block failed to adequately beta test their product before offering it to the public. Bottomline is that I most likely won't use their product next year.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Software
on February 27, 2020
Posted by: Z Mek
from Texas
Verified Purchase:Yes
Have been using H&R Block software for many years and will not switch for any other.\
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good for basic taxes
on February 27, 2020
Posted by: Millenium Grey
from Remlap, AL
Verified Purchase:Yes
Good for basic taxes. Lacked details on some topics.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Pain free
on February 27, 2020
Posted by: Kwsoup
from Utah
Verified Purchase:Yes
Simple and easy to use. Free federal e-file. Why use anything else?
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Tax preparation at a great price point.
on February 27, 2020
Posted by: MRJ1946
Verified Purchase:Yes
Very helpful and accurate tax preparation software at a reasonable price.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
8th year
on February 27, 2020
Posted by: Bergyo
from South Carolina
Eight years now I've used this program. Once I have all of the paperwork, I can do both Fed and state in 3 hours total.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
I'm not very happy with this years app
on February 27, 2020
Posted by: ahsilva
from Florida
I down loaded the app to my MAC , as previous year and I was surprised as the app was not as easy follow as previous years. It seem like the Tech is not realizing that not everyone is a tech wizard, we might be able to work using apps but if they are not user friendly it makes difficult for the older generation to follow. I was always happy with app before, this year I founded more confusing to follow. I tried checking for the status an seven though I got an E-mail that said that it was accepted I can not see it when I checked the actual return using the pad I get an error message, never had a problem the previous years.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
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