The software works but does not provide necessary explanations. I attempted to work on the home energy credit for home insulation and it would not accept my entries and would not offer an explanation.
The software is easy to use and as long as you have all the required documents and answer all the questions the process is seamless. I have used them for the last four years with no problems.
Pros: Easy to prepare, Easy to import documents, Fast
Easy to follow steps for entering your personal information and income/deductions. Your federal information gets pulled into your state return to make completing your federal and state return very easy. Online submission of returns with email confirmation works very well.
Pros: Easy to prepare, Easy to import documents, Fast
Software did not allow me to print my return to have a copy. I was filing electronically but wanted a hare copy. Also, I could not see the worksheets that made up the schedules. Lastly, the check said I neede to fix several items but did not explain what was wrong.