H&R Block SW was easy to use error free and thorough. I appreciate that it doesn't try to limit its capabilities by hiding extra forms that may be needed to try to get you to upgrade to a more expensive version. The program easily imports last years information so you save time and also easily compare this years taxes to last year.
I would give the product a five out of five if the state filing charge was not a last minute charge. It should be included in the price up front. Other than that I like to software. Straightforward and easy to use. Tax filing made easy.
Software is easy to use. The software takes you through the entire process of listing incomes, dividends, deductions all with easy to follow directions and "what is this" bullets and suggestions. I have used H&R Block software for about 10 years with no problems.
Easy to navigate and thorough. I am a long time user so probably biased on ease of use. However, new users should save after each section of input and not be afraid to use the goto feature to recheck or correct a section.