Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,508 Reviews)
Rating breakdown 130,508 reviews
5 Stars
86,971
4 Stars
24,053
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,728 out of
48,978)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
1
Be careful
on February 17, 2020
Posted by: Be careful with this
from Arkansas
The software did a really good job. When submitting my payment by credit card I received two error messages saying there was a problem with my card. I had entered everything correctly. About 30 minutes after submitting with a different card successfully I checked my mastercard account. There were at least 12 charges already made against my card fraudulently. I immediately cancelled the card. Use caution.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Kevin F
from Hendersonville, NC
Verified Purchase:Yes
Easy to use. The fact you are able to import financial information from last year’s Return. is a real time saver. It enables you to make the best decisions to save on your taxes
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Have been using it for 5 years, has not let me down yet.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tax Preparer 1123
from Ferndale, MI
Verified Purchase:Yes
I would like H&R to actual offer up a “walk-through” of how they calculated certain deductions and gains. I had to go to the Schedule D worksheet, for instance, to understand why the number they used as taxable changed. It would be nice to have an option to walk through how items were calculated (and an option to skip the walkthrough if not wanted).
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Ms Lilac
Verified Purchase:Yes
Using it year after year saves so much time because they keep all my pertinent data. Fast and easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: USMC76
from Alabama
Verified Purchase:Yes
Great software that is easy to use. I've used it several years with no problems.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Unhappy Ending
on February 17, 2020
Posted by: Edward76
from Lake City, Florida
Great in the beginning. Had problems e-filing. Very carefully added a favorite password and have not been able to get back in since. Good thing I made a copy. Not so happy ending.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Jake S
from Alexandria, VA
Verified Purchase:Yes
Taxes done in 1 hour. Return accepted in <36 hours
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock