Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(130,508 Reviews)
Open Ratings Snapshot
Rating breakdown 130,508 reviews
5 Stars
86,971
4 Stars
24,053
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product. 
(
41,728 out of 48,978
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
3 out of 5
3
Easy to use but update was painful
on February 15, 2020
Posted by: Duke of Beaverton
from Beaverton oregon
Easy to use, Prior year info carried forward. Had to download updates to file. Both times the update feature in the program did not work. Went on line to get the update. The first time it failed. Worked the second time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Love It! What a Product
on February 15, 2020
Posted by: Dan in Arizona
from Casa Grande, Arizona
Verified Purchase:Yes
Wow! What a great product! Started early in the morning, finished before lunch. Now I can stop
thinking about those dreaded tax forms, etc. Filed with both Fed's and State, and they were both
accepted within a few hours...…...Now I can put the papers away in my files until next year!!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Good when you can get it to work
on February 15, 2020
Posted by: Tony P1
from Ann Arbor, Michigan
Verified Purchase:Yes
Excellent when you get by the clutches. Program could not locate last years return for import and it took 45 minutes to get to recognize 2018. AGI for 2018 was not correct when supposedly imported
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Ease of use.
on February 15, 2020
Posted by: Anonymous
from Los Angeles
Verified Purchase:Yes
It had everything I needed to know about both federal and California taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Not entirely comfortable
on February 15, 2020
Posted by: Glen from Oregon
from Oregon
Verified Purchase:Yes
After finishing my Federal and State returns this week I didn't feel entirely comfortable that the software had adequately explained some of the deductions and credits, and it didn't make me sure that I had included everything needed either. I am waiting to see if either of my returns bounce back.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Comprehensive Tax Software
on February 15, 2020
Posted by: Anonymous
from Finksburg, MD
Verified Purchase:Yes
A user friendly software program that queues step by step entries to ensure you cover all the possibilities for you tax situation. I've used for 5+ years and have never had an issue!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Love it
on February 15, 2020
Posted by: Deb D
from Ohio
Verified Purchase:Yes
Very easy to use. Love the chat feature and the ability to read explanations of what is needed during each phase.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on February 15, 2020
Posted by: Bruce627
Verified Purchase:Yes
After finishing my Federal and State returns this week I didn't feel entirely comfortable that the software had adequately explained some of the deductions and credits, and it didn't make me sure that I had included everything needed either. I am waiting to see if either of my returns bounce back.
Written by a customer while visiting HRBlock
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