Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(130,507 Reviews)
Open Ratings Snapshot
Rating breakdown 130,507 reviews
5 Stars
86,970
4 Stars
24,053
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product. 
(
41,727 out of 48,977
)
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Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
5 out of 5
5
on February 11, 2020
Posted by: Anonymous
Verified Purchase:Yes
The program seems basic and overall was useful. Only moderately helpful in the instruction department. Did not offer specific suggestions based on specific circumstances. Didn't like the sales pitches for upgrading nested in the product.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Delayed update caused rejected tax return
on February 11, 2020
Posted by: Justjake
from Knoxville Tennessee
Verified Purchase:Yes
IRS rejected my return due to an error caused by a failed update to the H&R software. An update that will not be available until Feb 14. Really?
Pros: Easy to import documents
Cons: Time consuming
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Needs work.
on February 11, 2020
Posted by: Bob your uncle
from Strasburg, co
Verified Purchase:Yes
Program walks you thru nicely. But for some reason did not transfer 2018 correctly information had to find it my own from the 2018 peogram.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
The tax refund was straight forward and quick
on February 11, 2020
Posted by: Khoi N
from Eden Prairie, MN
Verified Purchase:Yes
Very good tax software, intuitive and user friendly. Guide was provided in details through the whole process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Bad year for this software
on February 11, 2020
Posted by: Bionicle
Verified Purchase:Yes
Had issues with updating the program this year. Couldnt file state even though i paid for it. Never had this issue in past years but this year was a nightmare for me
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent Tax Software
on February 11, 2020
Posted by: Anonymous
from Wimberley, Texas
Verified Purchase:Yes
I am very pleased with H & R Block's tax software and have been using them for several years now. They are easy to use and I have confidence in their ability to be up to date and accurate, and I especially like having them to assist me should I be audited.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Cannot file
on February 11, 2020
Posted by: horseonion
I paid to e-file, only to have the IRS reject the tax return due to an error with this software according to the rejection report. And then they asked me to review the software.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Best user friendly tax software.
on February 11, 2020
Posted by: Bo P
from Western North Carolina
Verified Purchase:Yes
Very easy to use and navigate. Have used it for years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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