It works. I just enter the information from my forms and I am done in less than half an hour. I had an issue entering some retirement account information, but the system caught it before my information was submitted. I like the audit-risk assessment. Not always accurate in my situation because the algorithm isn't programed for the situation I find myself in, but otherwise it would be accurate
Pros: Easy to prepare, Easy to import documents, Fast
I've used h&r block for years but this year was the worse experience. Had so many issues that we never had before. I will look elsewhere next year. So disappointed.