Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
2
Inconsistent interview makes me owe
on January 29, 2020
Posted by: Neall
from Denver
First, my taxes were rejected because HR Block updates weren't sent out by the time I submitted my taxes. Then I ended up owing because I wasn't being asked the right questions regarding my dependent. I had to go through the interview 4 or 5 times to it asked about the custodial patent waiving their claim. Won't be using this again
"Your return was rejected because of a problem with our e-filing process. We apologize for this inconvenience." Not exactly what I expect from a Tax Preparation company.
I have used HR Block software for 10 years now, so I am fairly familiar with it's sometimes vague or confusing questions. At times, the help in the sidebar is useful...However, there is still a major flaw in the State of Maine Return in regards to the Pick up contributions. The State of Maine instructions clearly state that you "subtract box 14 from box 2A on the 1099-R."
Your direction for this deduction is obtuse and refers to a State of Maine Retiree's FYE pay stub. Your directions have no reference points on our December pay stub. It would be better to use the 1099-R for information.
Have used H&R Block software for my taxes for many, many years. I took the Block Tax Course locally and saw just how thorough the instruction was and how easy the software makes completing the taxes. Use the Deluxe edition with New York State tax software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast