Very disappointed with Block this year, the updates to the program are very poor, have been waiting over a month now for one small form to be updated so I can file my taxes. Turbo Tax already has this form available on their program, but not Block. Doesn't make any since. I will not be using Block's programs in future years
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Easy to install and use on my laptop. Like that it populates many fields with relevant info from the previous year. It walks you through the process of federal and state taxes clearly and efficiently. I am aggravated that they require you to pay extra in advance to be able to re-download the program a few years down the line should it become necessary. T
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Way did I pay more for saying in 25 I accepted to automatic have downloaded for 26. I could have waited and purchased cheaper. ??? Sad.
Way do have to pay money to down load my State. It's not right.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
We appreciate your feedback regarding the pricing of our services. We strive to maintain fair and transparent pricing for our customers, and we're sorry to hear that you found it to be expensive. Your feedback helps us understand our customers' needs better, and we're always looking for ways to improve. If you have any specific concerns, please don't hesitate to reach out to us at 1-800-472-5625. We're here to assist you in any way we can.
It does exactly what I expect it to do. We do have some investments, but our return is still fairly simple - we claim the standard deduction. But being able to import 1099s and W2s and have Block fill in the appropriate lines is great.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
Jim, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.