Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(131,257 Reviews)
Rating breakdown 131,257 reviews
5 Stars
87,378
4 Stars
24,213
3 Stars
8,517
2 Stars
4,495
1 Star
6,654
85%of customers recommend this product.
(
42,162 out of
49,497)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
4
We Use It Every Year, But There's This One Thing
on February 23, 2026
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
We have used the H&R Block software for a number of years. It's very easy to use and we have had no real problems. There's only one thing and it's something I've expected you to fix, but haven't yet. My wife and I haven't reached the mandatory required withdrawal age yet for our tax-deferred investments. But every year the program warns us that we may have underpaid our taxes because of the RMD. Can somebody fix this?
Pros: Easy to prepare
Value
3
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Fantastic software with great help features.
on February 23, 2026
Posted by: Anonymous
from Central Florida
Verified Purchase:Yes
I have used H&R Block software for over the past 6 years. I am very sstisfied with the product and the accuracy of my tax filings. I enjoy the help ware built into the program and find the entite product exceeds my expectations.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Williamsville NY
Verified Purchase:Yes
I have used your product for years but as my situations change, I am finding certain section confusing. This year, specifically, the section on Required Minimum Distributions is confusing. You jump for asking about RMED's and then immediately makes the questions/answers about excess accumulations. It leaves me not sure I answered correctly. Also, I have a total distributions from a beneficiary IRA that, once the info was entered, it was treated as a beneficiary pension. Because of $20,000 exclusions, I'm not sure if it made a difference in the taxes but it wasn't included on the IRA distributions line and the whole issue confused me. I didn't know what to do to fix or change it, so I left it. But it made me lose confidence in your program.
Pros: Maximizes refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Nonexxxxxxxx TV
Verified Purchase:Yes
Have used Tax Cut for over 10 years. Very pleased with the product
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: JRB03
Verified Purchase:Yes
I have used this software for years and I love how easy and intuitive it is to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Ray82old
Verified Purchase:Yes
I Have been using this product for many years. I am now 82 years old, and I had difficulty following the program's logic. I think the problems were probably because of my age,
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: waste of good money
Verified Purchase:Yes
disappointed. When I needed help I clicked Learn More and it told me to check elsewhere but gave no instruction on how to get there.
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
LONG TIME CUSTOMER
on February 23, 2026
Posted by: FAMILY HOST
ALL UPDATES SHOULD BE AVAILABLE IN JANUARY. THE UPDATES ARE MUCH TOO LATE. MAKE US QUESTION RELIABILTY OF RETURNS.
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock