Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(131,257 Reviews)
Open Ratings Snapshot
Rating breakdown 131,257 reviews
5 Stars
87,378
4 Stars
24,213
3 Stars
8,517
2 Stars
4,495
1 Star
6,654
85%of customers recommend this product. 
(
42,162 out of 49,497
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
5 out of 5
5
Reliable and user friendly
on February 23, 2026
Posted by: Anonymous
from VA
Verified Purchase:Yes
I have used H&R Block tax software over
10 years. I find it easy to navigate and reliable for our tax filings.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy SydneySocial Media DepartmentFebruary 23, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use and accurate.
on February 23, 2026
Posted by: Anonymous
from Pittsburgh
Verified Purchase:Yes
I have been using it for about 10 years. It is easy to use and very accurate.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SydneySocial Media DepartmentFebruary 23, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Prefer this over Turbo tax
on February 23, 2026
Posted by: jbwbkw
from Indiana
Verified Purchase:Yes
Easy download, but it didn't find my previous year Turbo tax return on my computer as easy as it should have. But I do prefer this software over the Turbo tax and it was less expensive to purchase and a little less on the e-file for the state return.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SydneySocial Media DepartmentFebruary 23, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long time user
on February 23, 2026
Posted by: Gordon08
from St Louis
Verified Purchase:Yes
Have used this product for many years and couldn’t be more satisfied.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SydneySocial Media DepartmentFebruary 23, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Works great always and easy to use but..
on February 23, 2026
Posted by: Bdeee
Verified Purchase:Yes
Works great as usual. But I am disappointed that data from my flarge inancial institution cannot be imported after all these years.
Response from HRBlockBy SydneySocial Media DepartmentFebruary 23, 2026
We’re so happy to see that you had a good experience. We appreciate your business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Electronic Filing.
on February 23, 2026
Posted by: JP42
from Austin Texas
Verified Purchase:Yes
I loved the ease of filing and doing my taxes. The automated review was very helpful.
The only issue I had was trying to remove the SS Page since I do not get any income from Social Security. The program kept refusing ot remove the page since I am 66. Finally got it to remove it and successfully filed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy SydneySocial Media DepartmentFebruary 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Trouble updating the software
on February 23, 2026
Posted by: Alexcranberry
from Fairfax VA
Verified Purchase:Yes
I have been using the software for the last 20 years, and am happy with it. This year, though, for some reason, I have trouble updating the software. I kept on getting the message that I need to connect with the internet. I knocked off the firewall, and still the same message. I did not have any trouble downloading state program, so I don't know what the issue is. I never had this issue, and it is bit frustrating.
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SydneySocial Media DepartmentFebruary 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Used because electronic filing is mandatory
on February 23, 2026
Posted by: Rla48
from Ny
Verified Purchase:Yes
Sometimes I think paper and pencil would be easier
Pros: Easy to import documents
Cons: Time consuming
Response from HRBlockBy SydneySocial Media DepartmentFebruary 23, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
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