Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,938 Reviews)
Rating breakdown 130,938 reviews
5 Stars
87,187
4 Stars
24,138
3 Stars
8,488
2 Stars
4,483
1 Star
6,642
85%of customers recommend this product.
(
41,966 out of
49,275)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
4
Ease of use. Ability to look at the form itself.
on February 21, 2026
Posted by: Bill1945Too
Verified Purchase:Yes
Bought the Federal and State. Software gets better each year. State should come with one free e-file as well. HR fails to realize the cost of customer acquisition. At age 80, I need to watch every penny. That said, if someone else offers 1 free Fed and State efile, I'm gone.
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: gtogordon
from Nj
Verified Purchase:Yes
I am fine with the software, but disappointed that my credit card was charged twice to file my NJ State tax return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Debbiep123
from West Salem, Ohio
Verified Purchase:Yes
I have been buying this product for years. It is easy to use and convenient that each year carries over a lot of my information.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (86,327) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
9,326 out of
10,105)
Value
4.5