Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,771 Reviews)
Rating breakdown 130,771 reviews
5 Stars
87,099
4 Stars
24,105
3 Stars
8,462
2 Stars
4,471
1 Star
6,634
85%of customers recommend this product.
(
41,873 out of
49,161)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
5
Another Easy Year for Filing
on February 19, 2026
Posted by: Florida Gene
from Tarpon Springs, Fl
This year's (2025) was easy to use and quick with the feature to input last year's information.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 19, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
GOOD, BUT ROOM FOR IMPROVEMENT
on February 19, 2026
Posted by: fsturek
from NY
PROS:
I've been using HRB for years so it's hard to compare with other tax prep software, but in general it does a good job of streamlining, downloading, and importing data, saving countless hours.
CONS:
1. Based on limited use, I was not impressed with the AI feature. It was unable to answer the 1 tax software specific question I asked it.
2. I had difficulty locating and correcting an ACCURACY REVIEW item ('duplicate forms'). Navigating to various parts of my return reminds me of a telephone automatic messaging system ("please select from the following options - and maybe eventually you'll find what you need").
3. The Required Minimum Distribution (RMD) section of the interview this year had (for me) new options to select from, using foreign terms, complicated definitions, all jumbled in with the normal use case that applies to most people. After a mild panic attack I finally got the correct result through trial and error. I've since reported this situation to HRB in a separate communication.
I've been using HRB for years so it's hard to compare with other tax prep software, but in general it does a good job of streamlining, downloading, and importing data, saving countless hours.
CONS:
1. Based on limited use, I was not impressed with the AI feature. It was unable to answer the 1 tax software specific question I asked it.
2. I had difficulty locating and correcting an ACCURACY REVIEW item ('duplicate forms'). Navigating to various parts of my return reminds me of a telephone automatic messaging system ("please select from the following options - and maybe eventually you'll find what you need").
3. The Required Minimum Distribution (RMD) section of the interview this year had (for me) new options to select from, using foreign terms, complicated definitions, all jumbled in with the normal use case that applies to most people. After a mild panic attack I finally got the correct result through trial and error. I've since reported this situation to HRB in a separate communication.
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block 2025 taxes
on February 19, 2026
Posted by: Jods
from Michigan
I am pleased with the product, except having to pay for state
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
on February 19, 2026
Posted by: chris99999
from PA
I sure wish there was an ability to enlarge the font size of teh forms to make it easier to read
Pros: Easy to prepare
Cons: Hard to prepare
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 19, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Simple, quick, complete
on February 19, 2026
Posted by: slnewton
from Balsam Lake, WI
Found several deductions I was not aware (new car purchase interest, etc.), and made filling out the State return (usually a chore) a very quick process. Nicely done!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 21, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (86,286) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
9,301 out of
10,076)
Value
4.5