Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,748 Reviews)
Rating breakdown 130,748 reviews
5 Stars
87,088
4 Stars
24,099
3 Stars
8,460
2 Stars
4,469
1 Star
6,632
85%of customers recommend this product.
(
41,858 out of
49,142)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
3
this has OK features but the ending is confusing
on February 17, 2026
Posted by: Heishe
from Little Rock, Arkansas
this is the second H & R software I have purchased because my old computer crashed.
Cons: Time consuming
Value
2
Response from HRBlockBy Lexis, Social Media Team, February 18, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Great Tax Sidtware
on February 17, 2026
Posted by: User235475234
from North Carolina
I’ve been using H&R Block Delux Tax software for the last 10 or so years. It’s so straightforward and easy to use. I like the way it handles my investment tax data from my financial company. I would be at a complete loss if I had to enter all that data manually. That and other great reasons is why I will continue using this great software for my taxes.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 17, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on February 17, 2026
Posted by: Jhates doing taxes
from Ocala, fl
The program walks you through it and checks to make sure you did not make mistakes. Have been using it for years and it works well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 17, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
One less star
on February 17, 2026
Posted by: A Faithful user
I gave one less star because I tried to report a bug with the software and I was brushed off because I bought the software at a store but downloaded the software from HRBlock. The bug was I finished my returns and save and close. Go back in and the amount under state shows the amount from prior year. Click on next a few times and the amount is corrected.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Yes
on February 17, 2026
Posted by: Ucan2
from Wisconsin
I have bought this software for the past 15 years & will continue to do so every year. Great job!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 17, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
on February 17, 2026
Posted by: Bill 95
from Massachusetts
I used this in 2024 and much of the basic data was imported. Going through the questions helped me organize my data. It reminded me to check on some extra deductions.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 17, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent software
on February 17, 2026
Posted by: vmboss
from Salina Kansas
In the 17 years of doing taxes at home, the software was easy to use. It straight forward on explaining everything. Love it. Highly recommended. A+
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 17, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1
on February 17, 2026
Posted by: rtgs
your software will not let me efile my returns. says my interview is not finished. will not by your product next year. have been a customer for over 15 years.
Response from HRBlockBy Lexis, Social Media Team, February 18, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock