Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,719 Reviews)
Rating breakdown 130,719 reviews
5 Stars
87,071
4 Stars
24,091
3 Stars
8,459
2 Stars
4,468
1 Star
6,630
85%of customers recommend this product.
(
41,838 out of
49,120)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
3
Interview Questions were not asked
on February 15, 2026
Posted by: Dal1997
from Towanda, Pa
Twice the interview questions did not ask me something that made a huge difference in my return. It stated I did not live in the US for more than 6 months, when I clearly checked the box that I was a US resident. I had to go to the Whole Form section to realize there was a small box that had to be checked stating I had lived in the US for more than 6 months and the interview question missed it. Made a big difference in whether I qualified for the EIC.
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
2
Response from HRBlockBy Ashley, Social Media Department, February 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on February 15, 2026
Posted by: Lilypat
from IL
I have never bought tax returns in a box. Quick & easy. Everything explained.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Team, February 15, 2026
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
on February 15, 2026
Posted by: 2025DonnasTaxes
I was happy I was able to use this software with windows 10 since I did not have capability for windows 11 on my current computer.
Response from HRBlockBy Max, Social Media Team, February 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
on February 15, 2026
Posted by: aldm
For many years i purchased Turbo tax program. Never again. Instructions are confusing and more advertising for additional fees.
Response from HRBlockBy Sydney, Social Media Department, February 16, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Good to start. Went downhill fast!
on February 15, 2026
Posted by: worse by south worse
I was happy with the software in the assistance preparing my taxes. However, at the end, the software would not let me exit until I prepared a review. I don't like being held hostage. Especially with something this relevant
Response from HRBlockBy Sydney, Social Media Department, February 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Ease and Dependable
on February 15, 2026
Posted by: MASal
from Elkins Park, PA
I have used H&R Tax Software for many years now. Your software has improved by leaps and bounds since I started using it. I especially find useful the automatic carry over my tax information from previous years, as well as the ability to import data from my financial institutions. Finally, the no frills electronic filing and printing even though I might not have the most up to date printer software. Your attention to my needs keeps me coming back year after year
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 16, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
State software installation help
on February 15, 2026
Posted by: Abash
from Indiana
Robert was very kind, patient and very helpful. Thank you so very much.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 16, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (86,272) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
9,292 out of
10,065)
Value
4.5