Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,679 Reviews)
Rating breakdown 130,679 reviews
5 Stars
87,054
4 Stars
24,082
3 Stars
8,452
2 Stars
4,465
1 Star
6,626
85%of customers recommend this product.
(
41,818 out of
49,095)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
5
4 Years on H&R Block Software
on February 12, 2026
Posted by: ajj1
Straight forward and easy to do on my Laptop. I don't like On-Line or using a personal device (Cell Phone).
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Very godd but there's room for improvement.
on February 12, 2026
Posted by: Christbearer74
from Sterling Heights, MI
My overall experience was very good. The only improvement would be to simplify the RMD area of the return. If you took out more than the required RMD, the questions regarding excesses within the correction window time frame were confusing to me. I had to use AI and trial and error to make sure I did not end up incurring a tax penalty.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
on February 12, 2026
Posted by: John207
from WA
Having a problem with filling out Form 8853. My wife has a LTC but does not have an MSA. I do not have either an MSA or LTC. Do I need To fill out Section A and B even though we don't have an MSA?
Error says: You have indicated a policy for LTC but you have not entered any LTC or Death benefits received. On Section C I have entered LTC benefits received. How do I correct this?
Error says: You have indicated a policy for LTC but you have not entered any LTC or Death benefits received. On Section C I have entered LTC benefits received. How do I correct this?
Response from HRBlockBy Tra Social Media Team, February 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Great Software
on February 12, 2026
Posted by: TJ70
We have been using H&R Block Deluxe software for 30+ years. It has been a great help in doing my taxes. It is easy to do, and I will be purchasing it again for my 2026 taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, February 14, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
2
fell apart this year
on February 12, 2026
Posted by: Joecpa
Historically pretty ok. Buggy this year. Kept shutting down while trying to import stuff from fidelity. In the end had to manually enter all my w-2, financial info. If its a repeat next year, would likely switch tax software
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Tra Social Media Team, February 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (86,258) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
9,287 out of
10,059)
Value
4.5