Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,630 Reviews)
Rating breakdown 130,630 reviews
5 Stars
87,031
4 Stars
24,070
3 Stars
8,443
2 Stars
4,462
1 Star
6,624
85%of customers recommend this product.
(
41,791 out of
49,059)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
4
Needs Improvement.
on February 10, 2026
Posted by: LiL Tee
from Brooklyn, NY
I really like the ease of being able to have a pdf file of my W2 being read and the data captured and preloaded unto the federal form. But, not all the fields on the 1040 form as loaded. Prime example is that the area for box 14 of the W2 is not captured and loaded. And speaking of box 14, some of the codes used on the W2 are NOT available on the dropdown box, i.e. IRC132 is not on the dropdown box, nor SDI for New York state.
Overall though I would recommend H&R Block tax software.
Overall though I would recommend H&R Block tax software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, February 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Response from HRBlockBy Ashley, Social Media Department, February 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Great program but with Bad glitch
on February 10, 2026
Posted by: Waveweasel
from Kannapolis, NC
The federal FREE e-file activation key did not work after trying for over a half hour, finally gave up and paid for the federal e-file.
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Ashley, Social Media Department, February 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (86,252) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
9,283 out of
10,055)
Value
4.5