Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,586 Reviews)
Rating breakdown 130,586 reviews
5 Stars
87,012
4 Stars
24,062
3 Stars
8,436
2 Stars
4,459
1 Star
6,617
85%of customers recommend this product.
(
41,769 out of
49,031)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
1
Problems
on February 6, 2026
Posted by: TomRF
from Missouri
Having many problems loading and retrieving this program. Used up all my allowable downloads and could not try to load it on another computer. could not find a phone number to call for support.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, February 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
3
Works but had an Issue with unflagged draft forms.
on February 6, 2026
Posted by: mk_long time user
from CA
Program is easy to use; however it ran me through the program, questions etc., set me up to E-File, both Fed and CA state. Then after all that;; when I tried to print return it told that forms were still draft and not to file, after I already did. Would have been nice to know that before I filed. Rep said that I should have read all the release information. My mistake, and I will own it however if the system is going to warn you not to do something, don't have it at the end after you already did it. Awaiting to see if I have to submit an amendment.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
2025H&R Block Tax software
on February 6, 2026
Posted by: wrm60
The software was better than prior years. Due to computer changes, had to reenter the information. Found it difficult to download forms from various vendors.
Response from HRBlockBy Asiya, Social Media Department, February 7, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (86,239) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
9,275 out of
10,046)
Value
4.5