Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,566 Reviews)
Rating breakdown 130,566 reviews
5 Stars
87,006
4 Stars
24,057
3 Stars
8,431
2 Stars
4,459
1 Star
6,613
85%of customers recommend this product.
(
41,761 out of
49,020)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
5
You won me over!
on February 3, 2026
Posted by: TGRe
from Ohio
I have used Turbo Tax Deluxe for many years but have recently been frustrated by a series of issues with their software for the last few years, not to mention that H&R Block Deluxe software was a better value-i.e. cheaper too! I found your product to be user friendly and more efficient than Turbo Tax. Even works on Windows 10 and it was easy to import my prior year's information from Turbo Tax. Glad I made the switch and wish I had done it a lot sooner. Thank you and I'll be back next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, February 4, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Disconnect between you and the Wisc. tax dept
on February 3, 2026
Posted by: PLease explan
from Alma, Wi
Disconnect between you and the Wisc. tax dept. You tell me wis accepted my return, they say they rejected it.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, February 4, 2026
Thank you for your feedback. We stand behind our work and ensure that every client who files with us receives the H&R Block Guarantee. Our Tax Professionals are here to review your return and resolve any errors. Please call us at 1-800-472-5625 so we can assist in setting a time that works best for you.
Written by a customer while visiting HRBlock
Customer Rating
5
Great product
on February 3, 2026
Posted by: John9313
from Florida
Very easy to use and very helpful on different tax questions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, February 4, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
software needs work
on February 3, 2026
Posted by: Errors
Errors made by software, very difficult to navigate back to correct.
uploading W2 from photo from cell phone (option given by software) is where errors occurred..
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, February 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (86,234) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
9,273 out of
10,044)
Value
4.5