Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,550 Reviews)
Rating breakdown 130,550 reviews
5 Stars
86,998
4 Stars
24,057
3 Stars
8,430
2 Stars
4,454
1 Star
6,611
85%of customers recommend this product.
(
41,754 out of
49,007)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
5
Does All the Donkey Work
on February 1, 2026
Posted by: The Weasel
from Maricopa, Arizona
This software will breeze you through 99% of tax situations, even if you have little understanding of the regulations involved. If you encounter a more specialized situation, or if you want a more detailed explanation of what's going on, sophisticated help and explanations are immediately available within the software,.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, February 1, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
on February 1, 2026
Posted by: frog56
H7R Block is much more difficult to use than TurboTax. When I printed out my returns to review I did not get any work sheets so I could determine how the program came up with the entries Turbo Tax allows you to review work sheets before you submit the completed forms.
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Ashley, Social Media Department, February 1, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to preparem just follow their instructions
on February 1, 2026
Posted by: RobertHM 2025
from Granby, Connecticut
I have been using H&R Block for several years and always look forward to great guidance to prepare this years return. Instructions are easy to follow and keep you from making unnecessary errors by deviating from their instructions, I had a business in the past and used the package that included those special forms. Now that I retired I use the Deluxe Package and follow their easy to follow instructions .
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, February 1, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Updates
on February 1, 2026
Posted by: Gigglygirl
from Missouri
When I was at the end of the review and finishing up there was a red warning flag to check for updates. I did that in the tools bar and said none at this time. Why do we do this? The screen would not let me forward so I just clicked on finish. Hope this does not cause a problem in filing. This can confuse some people if they do not know what or how to do this even thru the instructions.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, February 1, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy as it gets. Just don't trust downloads.
on February 1, 2026
Posted by: AJintejas
from Texas
I am not a fan of Online and Personal Device apps.
The PC/Laptop version is best for me.
Only issues was the download from my Financial Advisor.
The PC/Laptop version is best for me.
Only issues was the download from my Financial Advisor.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, February 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (86,233) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
9,273 out of
10,044)
Value
4.5