Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,501 Reviews)
Rating breakdown 130,501 reviews
5 Stars
86,966
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,607
85%of customers recommend this product.
(
41,723 out of
48,973)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
5
Great product. Very intuitive functionality.
on September 14, 2025
Posted by: TroyCPA
from Rochester IL
Verified Purchase:Yes
10 plus years of using this product. Really like its functionality and accuracy.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, September 15, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from IL
Verified Purchase:Yes
A good experience, with the software. I was able to complete my taxes had not issues doing so.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, September 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
My review
on September 16, 2025
Posted by: Mowbs
from Easton, MD
The federal software worked great, but there was a glitch in the state or I would have given it 5 stars. Fortunately H&R Blocks phone support with a woman named Karen was just great and will certainly keep my wife and self H&R Block customers for hopefully years to come.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, September 16, 2025
Thank you for your feedback! We're glad to hear the federal software worked well for you, and we appreciate your patience with the state glitch. We're especially happy to hear that Karen provided excellent support. We’re grateful for your continued trust and look forward to serving you and your wife for many years to come!
Written by a customer while visiting HRBlock
Posted by: Grande Rojo
Verified Purchase:Yes
Would have been 4-5/5 but it needs: 1) DARK MODE!! and 2) ability to resize fonts.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, September 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cary, NC
Verified Purchase:Yes
I've used H&RB Deluxe for years and 2024 was the first tax year it gave me issues
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Team, September 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 1sam25
from CA
Verified Purchase:Yes
The software for the State (CA) showed that I owned no penalties - however, I just received a notice from the Stare Franchise Tax Board that I owe about $18 in penalties! Not a big deal, but the software should have got that right!
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, September 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Great features. Easy to use.
on September 21, 2025
Posted by: Johnny1951
from Tewksbury, MA 01876
I have been purchasing H&R Block Deluxe for many years and I have always found the software to be so easy to follow. Even if I have a question about what I need to do, the instructions are very clear. Cost of the software I also consider to be very reasonable.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, September 22, 2025
Dear John, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Robust tax coverage with great ease of use !
on September 23, 2025
Posted by: Bob Owner
Verified Purchase:Yes
Second year of using your product. Given the complexity of S Corp taxes I have been very pleased with the breadth of the product while keeping the input process understandable and quick. E-File worked great. Well done!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, September 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock