Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,501 Reviews)
Rating breakdown 130,501 reviews
5 Stars
86,966
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,607
85%of customers recommend this product.
(
41,723 out of
48,973)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Posted by: Psi887
from Wisconsin
Verified Purchase:Yes
Your error checking wears me out I’ve noticed most of my errors come from not fully completing data for W-2 and 1099 forms, as well as information on my sale of stocks. I wish your system would ask, perhaps more forcefully, for complete input.
Pros: Maximizes refund
Cons: Hard to import documents
Value
4
Response from HRBlockBy Eva, Social Media Team, August 18, 2025
Thank you for sharing your experience. We understand how important clear and effective guidance is during tax prep. Your suggestion for clearer prompts is appreciated, and we hear your concerns. Feedback like yours helps us improve the experience for all users.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
The 2024 software was easy to use. I appreciated the updates to Federal and State. The software was very intuitive in helping me with estimating donations, asking pertinent questions regarding taxes, income, stock, etc. Once completed and filed, my return was accepted immediately and I received my refund within a week.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, August 19, 2025
Thank you so much for sharing your experience — we’re thrilled to hear that the 2024 software worked well for you! It’s great to know the updates and intuitive design helped make your tax filing smooth and efficient. Receiving your refund within a week is definitely a win! We appreciate your trust in H&R Block and look forward to continuing to support you in future tax seasons.
Written by a customer while visiting HRBlock
Customer Rating
4
Better than last year
on August 19, 2025
Posted by: Charlie1701
from Jefferson City, TN
Better than last year but you need to carry Drivers license info from previous year to current year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, August 20, 2025
Hello Charlie, Thank you for your feedback! We're glad to hear things were better than last year. We appreciate your suggestion about carrying over driver’s license information—it’s valuable input that helps us improve. If you have any other thoughts or need assistance, please contact us at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: Fun1
from San Diego,Ca
Verified Purchase:Yes
This software seemed a little more easier to use than the Turbo Tax software I had been using.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, August 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Mostly easy but with some improvements needed
on August 21, 2025
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
Software is reasonably clear and relatively user friendly. However there sure gaps in instructions that are challenging to work through (e.g. IRA qualified charitable deduction entry is cumbersome to locate and Schedule A lists are not easily used). It is easy to electronically file the 1040 return with fast response from IRS.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, August 22, 2025
Thank you for sharing your experience. We're glad you found the software clear and user-friendly, and that the electronic filing was smooth with quick IRS response. We understand that finding the IRA qualified charitable deduction and navigating Schedule A can be challenging. Your feedback helps us improve instructions and usability. If you have more suggestions or need assistance with entries, please call us at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Milton, DE
Verified Purchase:Yes
The interface fonts are too small and they cannot be increased.
The interactive prompts are sometimes misleading. This can result in 1099 data being entered in more than one place, resulting in incorrect computation of tax liability.
Tax data is not always automatically carried over from the Federal return to the Delaware return.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, August 22, 2025
Thank you for sharing your experience. The IRS recognizes issues with the Information Returns Intake System (IRIS), including problems with entering 1099 data and errors in tax calculation, often due to duplicate entries. The IRS offers temporary workarounds. For state returns like Delaware, federal data may not automatically carry over; manual review might be needed for accuracy. We appreciate your feedback and will forward your comments about the interface to the relevant team. For help with entries or IRS resources, please send us an email at hrblockanswers(@)hrblock[.]com.
Written by a customer while visiting HRBlock
Posted by: homer27
Verified Purchase:Yes
e-file worked flawless
captured my 3000 dollah cap loss carryover, this is gold
captured my 3000 dollah cap loss carryover, this is gold
Response from HRBlockBy Eva, Social Media Team, August 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Jefferson City TN
Verified Purchase:Yes
Have been using this program for at least 15 years. It has gotten more complex over the years. The background worksheet should CARRY FROM THE PREVIOUS YEAR OUR DRIVER'S LICENSE INFO TO THE CURRENT YEAR.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, August 25, 2025
Thank you for your loyalty and for sharing your experience with us over the past 15+ years! We're glad to hear you've had a positive overall experience, and we truly appreciate your feedback. We understand that as the program evolves, ease of use remains essential, and your suggestion about carrying over driver's license information is valuable. While we strive for 5-star satisfaction, input like yours helps us improve. Thanks again for being a valued customer!
Written by a customer while visiting HRBlock