I'm a long time user of HR Block Tax Software. This year it would NOT load on my windows 11 professional computer. Is spent hours trying to get it to load, including using the help line. I ended up having to load it on a different computer.
Response from HRBlockBy Joy, Social Media Department, May 12, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
The Federal aspect is fine. The state E-File is priced way too high.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have been using H&R Block tax software for so many years that I've forgotten when I started. It is easy to use, and the transfer of standard information from one year to the next was seamless.
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Valuable time saver. I probably saved at least 2 hours compared to doing my taxes by hand
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I have been using H&R Bock tax software for more than 20 years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I lost my tax return from last year when my computer broke. I wish there was an easier way to retrieve tax return details when I can't find the prior year's tax return file.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using the tax program for more than 5-years and it has never let me down.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
calculations are great but this is the second year that the program wouldn't allow me to e-file. I had to mail my return after Aprill 15th
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, May 12, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.