Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(130,501 Reviews)
Open Ratings Snapshot
Rating breakdown 130,501 reviews
5 Stars
86,966
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,607
85%of customers recommend this product. 
(
41,723 out of 48,973
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
5 out of 5
5
Great feature
on May 9, 2025
Posted by: Canta
from Beloit WI
Verified Purchase:Yes
As friend of mine allowed me to used it a month ago with great satisfaction.
Pros: Easy to prepare
Cons: Time consuming
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentMay 12, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
ALWAYS H&R BLOCK
on May 10, 2025
Posted by: CRAZYBOB2025
from CHICACO
Verified Purchase:Yes
FAST AND EASY. GREAT SOFTWARE.
HOWEVER, I MISSED THE EARLY ORDER DEADLINE
WHEN I CALLED TO REORDER I COULD NOT GET THAT PRICE.
NOW I WILL BE CHARGED THE HIGHER PRICE ON FUTURE ORDERS.
I BEEN USING H&R BLOCK FOR OVER TEN YEARS
YOU WOULD THINK THAT WOULD CARRY SOME DEGREE OF WEIGHT.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy AsiyaSocial Media DepartmentMay 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great tax software for simple filing!
on May 10, 2025
Posted by: DeeGeo27
from Georgia
Verified Purchase:Yes
This software is great for simple filing that you can do yourself. If you have questions, search the software database for answers or contact a professional. I have been filing my taxes for over 20 years.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AsiyaSocial Media DepartmentMay 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
on May 10, 2025
Posted by: Benholm
from Millsboro DE
Verified Purchase:Yes
Federal forms were fine as usual but the Louisiana state program was a joke. Wasted money buying the program that wasn’t correct and then finding that no matter what I couldn’t file electronically
. Total waste
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
1 out of 5
1
Response from HRBlockBy AsiyaSocial Media DepartmentMay 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Explain things better
on May 10, 2025
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Kept giving me an error, even though when I went back and looked at it, the information looked correct. Needs a better explanation of why it was saying it was wrong.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy AsiyaSocial Media DepartmentMay 12, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Easy access to saved files.
on May 10, 2025
Posted by: Anonymous
from New York
Verified Purchase:Yes
I have H&R tax for 20 years. Every year there is a problem with loading program yo computer.
Also. The "comparison" tool is confusing. Notation related to "cd: charges from one year to this year.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentMay 12, 2025
H, thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Every year
on May 10, 2025
Posted by: Anonymous
from NYC
Verified Purchase:Yes
Easy program. I use HRB every year and they do not disappoint
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentMay 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to follow
on May 10, 2025
Posted by: Anonymous
Verified Purchase:Yes
I ordered 2 months ago and so happy I did. Even though I had to pay in Fed, the urn around was less than 1 week.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentMay 12, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
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