Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,501 Reviews)
Rating breakdown 130,501 reviews
5 Stars
86,966
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,607
85%of customers recommend this product.
(
41,723 out of
48,973)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Posted by: Anonymous
from Houston, Texas
Verified Purchase:Yes
This is the Best Software to Use. I always get my taxes done the right way using this software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 9, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
I had no problems to find right person to get a consultation.
Pros: Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 9, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Larry2026
Verified Purchase:Yes
I bought HnR Block because it was cheaper than TurboTax. Although it got the job done it seemed dated compared to TTax.
Response from HRBlockBy Andrea, Social Media Team, May 9, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Rf34
from AZ
Verified Purchase:Yes
I had more trouble this year than in years passed. I don't know why, but my return didn't come together like previous years.
When data is imported in the form, the entry on the form should be updated, not duplicated.
The AZ state return should calculate the state exempt dividends/interest.
Why was I charged to e-file the state return? AZ does not charge!
When data is imported in the form, the entry on the form should be updated, not duplicated.
The AZ state return should calculate the state exempt dividends/interest.
Why was I charged to e-file the state return? AZ does not charge!
Cons: Doesn't maximize refund
Response from HRBlockBy Andrea, Social Media Team, May 9, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Gfarmer
from Texas
Verified Purchase:Yes
I have used the program for several years now. Easy to use and file your taxes with
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 9, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hammond. LA
Verified Purchase:Yes
Extrs charges if you use your credit card to pay Feds thru their 3rd party.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, May 9, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Jamathew
from Florida
Verified Purchase:Yes
This program get worse every year. I’ve used it for 5+ years, but this was my last.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
2
Response from HRBlockBy Andrea, Social Media Team, May 9, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
I have H&R Block software to do my taxes for many years now and I am overall very pleased with it. The program is difficult to use at first but with some work I was able to get our returns done.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock