Explanations could/should be made more lay-friendly. Not all users have strong accounting backgrounds.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
every year i struggle with form 1116. Wish you could provide better instructions
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
I've been using H&R Block software for close to a decade now. It's ease of use, clarity of instruction and support are excellent and make it my go-to prep software.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Every year, whether I like it or not. But I do like it. Only complaints. Some of the comes from and goes to doesn’t seem to work. Also for detailed lists, give better names so I don’t have to guess which one to open for a specific line
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I was disappointed this year as my TAKE ME TO function was not working causing a lot of wasted time searching. I also would like to see a feature that shows you a digital view of the final form. Currently you have to print the form.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!