Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,501 Reviews)
Rating breakdown 130,501 reviews
5 Stars
86,966
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,607
85%of customers recommend this product.
(
41,723 out of
48,973)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Posted by: Privi
from NY
Verified Purchase:Yes
I did my tax return overseas, for some reason the USB drive was corrupt, I was unable to retrieve the tax return in the states. I don't want to pay for another copy. The transcript that I ordered didn't arrive. I am shocked that on your disclaimer that puts parameters on my privacy. You don't have a copy of it that I can get.
It is mind boggling.
It is mind boggling.
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at HRBlockAnswers[at]HRBlock[dot]com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: fred16
from Manassas, VA
Verified Purchase:Yes
Been using this software for years now, and it has always always served me well. Clear questions, access to everything I need, and help when I want it. Thanks for producing this tool!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: MerrillO
from Utah
Verified Purchase:Yes
This is great software! I had no problems filing my taxes and all my questions were answered as I went along. I've used H&R Block for more than 20 years and it gets better and better. You can't go wrong.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Itsok
from MA
Verified Purchase:Yes
Software does not walk you through K1-Schedules or straps and saddles. It so frustrating like make it handle these types of investments or don't say you handle investments because you don't!!!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Value
2
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Bobie5
Verified Purchase:Yes
I have used H&R Block.Deluxe.Software for many years. It is easy to use and.understand in most areas and when it's not it tells you to refer to the section of the IRS.gov manual.to.read.more. However in saying that some items still.leave you with questions.
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Chris2024
from Farmington NY 14425
Verified Purchase:Yes
Two returns were processed with no problems. A third was accepted to delay filing till October. I need some help to complete the filing. Please email me an H&R resource to help with that filing. The area that needs to be reviewed is casualty & loss from 2024
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at HRBlockAnswers[at]HRBlock[dot]com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Orange, N J
Verified Purchase:Yes
I have successfully used your product for at least 10 years.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kris3386
from Walker, MI
Verified Purchase:Yes
I was disappointed the software doesn't support all local income taxes.
Pros: Easy to prepare
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock